Help/Support Centre

Submit a Ticket

Feel free to submit a ticket request through your billing account with your issue/question.

Live Chat Support

Take advantage of our LiveChat reps and ask as many questions as you like, we're here to help.

Email Us

If you prefer to email, you can email us with your account details and we can assist further with your query.

Control Panel Support

Submit a support request through our server control panel, you will receive an email back shortly after.

Ask Our Team

We're always happy to help no matter the issue, our support team is here to help at all times so don't hesitate to contact us.

frequently asked questions

1. Will my Minecraft server instantly activate?
2. How is your pricing so cheap?
3. I get DDoS attacks, is that OK?
4. I want to switch my server location, is that possible?
5. Can I try your service?

Got a Question?

Submit a ticket to our support team through your account and we'll get back to you as soon as we can.